Feedback Buttons
Wireless customer feedback buttons can be used to request customer opinions. This happens thanks to energy-saving LoRaWAN technology without the need for power or cable connection
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Getting feedback from customers or people around us is an important part of today’s business world and an essential step on the way to continuously improving products and services.
Feedback buttons can be placed at exits, cash registers or generally at so-called “hot spots” in stores or buildings.
Customers can thus reveal important impressions or answer questions without wasting time and completely anonymously by simply pressing a button. Unlike annual satisfaction surveys, where results take time to arrive and it’s difficult to draw operational lessons, such terminals allow for an “on-the-spot” assessment of the satisfaction of all your customers.
The company Skiply has specialized in such “buttons” and has them in use all over the world for a variety of use cases.
This service is available world wide. Some noteworthy locations are marked on the map
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- Commercial licensing
The Feedback Button is collecting the input data of the customers. This sensor data than flows over the web API to the central data storage of the service provider. The data will be than provided via web service and can be viewed on the end device.
